Data & Technology Solutions Ltd.

Analyt Blog: Our thoughts on the world of analytics, data, technology, design, and psychology.

Below are a collection of our thoughts relating to the use of analytics, data, technology, design, and psychology to make the world a better place...

Dashboards

Dashboards
Author: Sean Burton
Date: Wed, 04 Oct 2017
I've been meaning to post about building dashboards for a while now as a follow on from the
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Apple watch ux review

Apple watch ux review
Author: Sean Burton
Date: Sat, 03 Oct 2015
Exactly a week ago, I received my Apple Watch Sport (Space Grey 42mm version with black strap). The follow article relates to my experience during the last 7-days.
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Analytchat

Analytchat
Author: Sean Burton
Date: Mon, 15 Jun 2015
Join us at 3pm (BST / 7am PST / 10am EST) every Friday for our weekly Twitter Chat, covering: User Experience, Customer Feedback, Anaytics, and Data Visualisation
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Measurement frameworks the journey to data nirvana

Measurement frameworks the journey to data nirvana
Author: Sean Burton
Date: Tue, 07 Apr 2015
For many years I've been talking about the benefits of integrated and automated systems which allow businesses to free up their resources to focus on actual data analysis and insight, such as actually investigating the available data, making changes based on the resulting insight, and then measuring the impact. Crazy, I know!
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Measurecamp 5

Measurecamp 5
Author: Sean Burton
Date: Tue, 07 Apr 2015
Thanks to everyone that came to my MeasureCamp workshops yesterday. We had a gcouple of great sessions on:
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My first year as analyt

My first year as analyt
Author: Sean Burton
Date: Tue, 07 Apr 2015
Well... It's now been a year since I founded Analyt and, as seems tradtition, I thought I'd write about the experience of my first year. I've split this article into three sections, as this felt like the best way to explain each stage of the journey so far:
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Measurecamp 4

Measurecamp 4
Author: Sean Burton
Date: Tue, 07 Apr 2015
Thanks to everyone that came to my MeasureCamp workshop yesterday. We had a great session on data integration, covering Web Anlytics, Customer Relationship Management (CRM), and Voice of Customer/Survey data. Lots of interesting questions and so thanks for keeping me on my toes!
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Getting started with surveys

Getting started with surveys
Author: Sean Burton
Date: Tue, 07 Apr 2015
Surveys are a great way to hear what your customers think about you, but they often get bad press due to poor implementation and design.
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Effective customer feedback

Effective customer feedback
Author: Sean Burton
Date: Tue, 07 Apr 2015
The old adage "the Customer is always right" has been a mainstay of offline customer experience for decades. But is it correct? A core component of the work I used to be involved in at Seren, related to digital Customer Experience trackers or Voice of Customer programmes: typically an on-site survey to see what your customers' think. Online surveys, if implemented well, can be extremely powerful especially when integrated with other data sources and used as part of a customer feedback mechanism.
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Big data sucks

Big data sucks
Author: Sean Burton
Date: Tue, 07 Apr 2015
Ok, Big Data doesn't have to suck, but far too often it does! Why? Read on...
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Beautiful data

Beautiful data
Author: Sean Burton
Date: Tue, 07 Apr 2015
The British Library is currently running an exhibition about 'Beautiful Science' -
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